Community ADR

Asian Pacific American Dispute Resolution Center: Restorative Justice in LA County Schools
This report aims to: (1) provide an honest overview of what implementing a restorative justice peer mediation program in schools looks like on the ground, (2) identify how the planning and implementation of restorative justice programs in schools can be improved, and (3) illuminate the actions that stakeholders need to take to be more effective at supporting restorative justice in schools.

Center for Applied Insight Conflict Resolution: Insight Policing Videos
The Insight Policing Video Outreach Initiative sets out to create, produce and disseminate 4 videos depicting Insight Policing conflict resolution strategies for law enforcement. 
Below are links to each of the 4 videos. 

Insight Policing - Using Curiosity to Control Conflict 
Insight Policing - Officer Tony and the Bystander 
Insight Policing - The Role Play 
How to do Insight - 3 Key Skills

Community Mediation Services of Central Ohio: Best Practices for an On-site, Court-based Eviction Mediation Program
This document describes CMS’s process for providing Tenant-Landlord mediation services on-site daily at Franklin County Municipal Court during scheduled eviction hearings. This process begins with identifying the geographic area’s need for eviction prevention services and ends with the case follow-up procedure necessary to determine the longer term impact of mediated eviction-prevention related agreements. This document is directed to other non-profit organizations interested in developing a similar program in their geographic area.

Divided Community Project’s Virtual Toolkit for Communities
The Divided Community Project’s Virtual Toolkit is a resource that describes specific community engagement and conflict resolution strategies that local leaders can use to identify and address community division and its underlying causes.

Halting Hate: A Manual on How to Use the Interruption Model to Counter Hate-Motivated Violence
This manual is designed to assist governmental and non-governmental organizations in adapting the use of a proven approach of violence prevention, called the interruption model developed by Cure Violence, to address hate-motivated violence.  This model focuses on interrupting violence before it happens.

National Association for Community Mediation (NAFCM) and Restorative Justice Community Action (RJCA): Restorative Listening Project
The National Association for Community Mediation (NAFCM) and Restorative Justice Community Action (RJCA) brought together their unique and complementary approaches to community-based problem solving at the request of the AAA-ICDR Foundation. The result is a restorative listening project design that is both nimble and flexible in helping community members discover their shared values and their shared vision for their community. This project design allows each local partner and their community to start from their place of ability and readiness to address a challenge that continues racial, ethnic, or economic marginalization in their community. This executive summary provides more information about their work. 

The Mediation Center in Tennessee
The Mediation Center offers an affordable opportunity for any individual or family struggling with conflict, either in or outside of court, whether they have an attorney, or are unrepresented, to meet and work with a professionally trained neutral to resolve their conflict, without enduring further time, expense and financial and emotional stress of proceeding forward in the court system. The AAA-ICDR Foundation funding enabled The Mediation Center in Tennessee to create this video highlighting the use and importance of community mediation.

Conflict Dialogue

Mental Health Communication and Conflict Resolution Trainings
The Dispute Resolution in Mental Health Initiative (DRMH Initiative) brings conflict resolution tools to all kinds of mental health stakeholders. We help people talk about mental health, address challenging behaviors, and resolve conflicts. The DRMH Initiative is operated by the CUNY Dispute Resolution Center (CUNY DRC) at John Jay College and MH Mediate. All programs have been designed by Dan Berstein, a mediator and mental health expert living with bipolar disorder.

The Dispute Resolution in Mental Health Initiative website allows users to create a free account that provides access to programs designed for conflict resolvers, libraries and laypeople. Visit to receive access to the following programs:

  • Mental Health Communications and Conflict Resolution for Libraries
  • Health Conflict Culture for Housing
  • Conflict Compass for Families
  • Conflict Resolution Resources for Peers
  • Supporting Families Experiencing Mental Health Conflicts for Conflict Resolvers
  • Welcoming Mental Health  Peers for Conflict Resolvers
  • Welcoming Diverse Mental Health Perspectives for Dialogue Events

Harvard Negotiation and Mediation Clinical Program
Click here for all episodes of a podcast titled Thanks for Listening, from the Harvard Negotiation and Mediation Clinical Program funded by the AAA-ICDR Foundation.

NULAI Nigeria: Young Persons in Peace and Conflict Transformation (YPPCT)
This project will empower young persons from 5 university law clinics and 15 secondary schools from Northern Nigeria with knowledge, skills, and values in facilitating peaceful dialogue using conflict transformation and peace building approaches.

Below are law student feedback videos from train the trainer workshop implemented by NULAI Nigeria with their five partnering law clinics from Northern Nigeria including Nile University of Nigeria (NUN) Law Clinic, Kano, Bayero University( BUK) Law Clinic; Kogi State University (KSU) Law Clinic; Usman Danfodio University (Caliphate) Law Clinic and Nigeria Police Academy(POLAC)Law Clinic.

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The Global Pound Conference North America Reports
Initiated by IMI, the GPC Series 2016-17 was a collection of 28 conferences held in 22 countries across the globe. It was conceived as an opportunity for members of the commercial community to come together and engage in dialogue about commercial dispute resolution (DR), as well as collect actionable data that could be used to challenge the status quo.

A suite of eight GPC North America reports has been created as part of an IMI project funded by the AAA-ICDR Foundation. These reports focus on the findings from the data collected at GPC events across North America between 2016-17.  These reports will be released through the month of January.

There are seven reports that present local findings for each city that hosted a GPC event in North America. Each of these reports explores the characteristics of users of DR in each jurisdiction, how the market responds to their needs, obstacles and challenges facing commercial DR and provide a vision for the future.

The final regional report is the culmination of the findings and provides a comparative analysis of jurisdictions across North America.

The complete suite of reports includes:

The Ohio State University Foundation
AAA-ICDR Foundation funding enabled Divided Community Project's Community Resiliency Initiative to develop five case studies that describe local dispute-planning initiatives that address controversies and confrontations that divide communities.

Diversity in ADR

ArbitralWomen Diversity ToolkitTM
The ArbitralWomen Diversity Toolkit offers a unique training programme designed to help men and women see the role played by biases and explore ways to address and overcome bias.


Association for Conflict Resolution Elder Justice Initiative on Eldercaring Coordination
The ACR Elder Justice Initiative on Eldercaring Coordination (“Eldercaring Coordination Initiative”) commemorates the work of the Task Forces on Eldercaring Coordination with this three-year report of the progress made since the Eldercaring Coordination Guidelines were approved and adopted in 2015. The purpose of this document is to remind the organizations who joined together to develop eldercaring coordination of their initial contribution and chart the substantive developments since the Eldercaring Coordination Initiative began. See also the Elder Justice Initiative on Eldercaring Coordination
AAA-ICDR Foundation 2018 Highlights Report


Consensus Building Institute - Brokering Agreements in Tough Natural Resources Disputes
This video demonstrates how professional facilitation can help diverse stakeholders manage challenges, conflicts, and complexity related to natural resource problems. It was developed by CBI with support from a grant from the American Arbitration Association and the International Centre for Dispute Resolution (AAA-ICDR) Foundation.

Environmental Advocates of New York - Advocacy Training Toolkit
A Citizen's Guide to Responding to Contaminated Drinking Water
by Environmental Advocates of New York
This toolkit will focus on the threat of water pollution across New York - providing background on how our water is regulated and what chemicals are of particular concern, drawing from examples of current water contamination crises across the state. The toolkit will offer advice for people interested in taking action on community organizing, raising visibility on a specific issue, and contacting elected officials and government agencies. This toolkit was underwritten by a gift from the AAA-ICDR Foundation.


Eviction Mediation Design and Implementation in Illinois’ 16th Judicial Circuit: Challenges and Keys to Success
This report discusses the process of developing and implementing an eviction mediation program.

Participant Experience in Eviction Mediation
Summary of survey responses in the 16th Judicial Circuit of Illinois video mediation program.

Preparing Detained Juveniles for Re-Entry
A report by Resolution Systems Institute focused on the evaluation of conflict management training and mediation in Cook County’s Juvenile Temporary Detention Center by Center for Conflict Resolution.

Resolution Systems Institute Special Topics Report: Restorative Justice
This Special Topic on Restorative Justice looks at how courts use it to heal the harm that crime and conflict can cause to individuals and communities. Along with a description of Restorative Justice, this Special Topic provides examples of court-based Restorative Justice and selected resources.

Resolution Systems Institute Special Topics Report: Diversity, Equity, Inclusion and Accessibility
This Special Topic explores diversity, equity, inclusion and accessibility (DEI) in court alternative dispute resolution (ADR) programs. The aim is to help court ADR programs determine how to provide services in which individuals have equal access to opportunities, feel that they are welcomed, and receive fair treatment.

Tempe Police Use of Force Sentinel Event Review

Tempe Police Department agreed to work with the Academy for Justice, Lodestar Dispute Resolution Center and Center for Problem-Oriented Policing at Arizona State University and the University of Pennsylvania Carey Law School to conduct a Sentinel Event Review and resulting report with recommendations.

The Divided Community Project Academy Initiative Case Studies featuring participants:

Kenyon College
Bloomington, IN
Winston-Salem, NC

The resources here describe specific community engagement and conflict resolution strategies that local leaders can use to identify and address community division.

The Initial Mediation Session: An Empirical Examination
This article written by Roselle L. Wissler and Art Hinshaw published in Harvard Negotiation Law Review reports the findings of the first comprehensive study of the current use and nature of initial joint sessions and compares those practices to what typically occurred in traditional joint opening sessions as well as to current practices in initial caucuses. 

Legal Reasoning Across Commercial Disputes provides important insights into how judges and arbitrators resolve complex commercial disputes in both national and international settings. Using the outcomes of a statistical survey, an extensive programme of interviews and questionnaires, the book provides an evidence-based model that not only helps parties make more informed choices about where and how to resolve their legal disputes, but also assists judges and arbitrators in carrying out their duties by improving counsel's understanding about how to best to craft and present legal arguments and submissions. Author, S.I. Strong.

Sharing Dispute Resolution Practices with Leaders of a Divided Community or Campus 
Dispute resolution experts have much to offer local leaders during a time of national division. They can provide ways for these leaders to: preserve and build trust, take advantage of the energy underlying protest to help the community deal over the long term with root causes of the concerns that residents raise, and prepare the community by making it more resilient and ready to deal with a divisive incident or conflict. This article by William Froehlich, Nancy H. Rogers and Joseph B. Stulberg shares strategies and tools that help dispute resolution experts reach these leaders.

Twilight Issues in International Arbitration
A project description by George Bermann regarding his work and anticipated book focused on exploring the question of the law applicable to procedural issues in international arbitration. 

What Happens Before The First Mediation Session? An Empirical Study of Pre-Session Communications
This article by Roselle L. Wissler and Art Hinshaw published in Cardozo Journal of Conflict Resolution reports the findings of a study of more than 1,000 mediators in different mediation settings and dispute types across eight states that begins to fill the gaps in our empirical knowledge of what happens before the first formal mediation session. 


AAA-ICDR Foundation Video Gallery